Frequently Asked Questions
We’ve got A’s to your Q’s
Q: What exactly is Certuoso LMS?
A: Certuoso is a fully managed, customizable learning management system (LMS) built specifically for certifiers. It’s a completely non-WordPress platform that streamlines course delivery, reporting, and learner management — with no plugins or technical maintenance required.
Q: How is Certuoso different from WordPress-based LMS platforms?
A: Unlike LearnDash or LifterLMS setups that depend on multiple plugins and themes, Certuoso is an all-in-one platform. We handle hosting, updates, support, and custom feature development so you can focus on teaching and certifying.
Q: Is Certuoso customizable?
A: Yes — every Certuoso LMS is tailored to your unique certification workflows, including custom registration, enrollment rules, reporting, and design branding.
Q: Who is Certuoso designed for?
A: Businesses and organizations that certify learners in any skill or profession — from dog groomers and yoga instructors to tow truck drivers and corporate compliance trainers.
Q: Do I need to hire a developer or manage plugins?
A: No. Certuoso eliminates the need for plugin stacking, developer retainers, or tech troubleshooting. We provide a fully managed, hands-on solution.
Q: Can you move my courses and users from my current LMS?
A: Yes — we’ll migrate your existing learners, admins, and course content at no extra cost. Whether you’re using LearnDash, LifterLMS, or a custom setup, we’ll handle the transfer so you don’t have to.
Q: Will you recreate my current course structure?
A: Absolutely. We’ll mirror your existing course layout, modules, lessons, and quizzes inside Certuoso — and we’ll even help you optimize it for better performance.
Q: Will my learners lose any progress?
A: No — we’ll do our best to preserve enrollment data and course access. If you’re tracking progress or certificates, we’ll help you migrate that too, or advise on how to start fresh cleanly.
Q: How long does the migration take?
A: Most migrations are completed within 5–10 business days, depending on your setup. We’ll give you a timeline right after your initial onboarding call.
Q: Is this really free?
A: Yes. As long as you’re signing up for a Certuoso subscription plan, migration is included — no hidden fees or surprise charges.
Q: What does “fully customizable” mean in Certuoso?
A: It means we can tailor the platform to fit how your business actually works. While Certuoso comes with a complete, ready-to-use LMS, we understand every certifier has different needs — especially when it comes to registration, enrollment flows, onboarding, or reporting. We’ll adapt it to suit you, not the other way around.
Q: Do I need to customize it myself?
A: Not at all. Our team handles the customization for you. You tell us what you need — we build it, test it, and maintain it.
Q: Can I start using Certuoso right away, even before customizing?
A: Yes. Certuoso is fully functional out of the box, so you can launch immediately. Customizations can be added as your needs evolve.
Q: Can I request specific workflows, fields, or dashboards?
A: Absolutely. Whether it’s custom registration forms, unique onboarding logic, or special dashboards for franchise partners — we can build it to your specs.
Q: Will it still be stable if it’s customized?
A: Yes. All custom features are developed and maintained by our team — no third-party plugin risks, no DIY code. We make sure everything stays smooth, secure, and supported.
Q: What does “fully-managed” actually mean?
A: It means we take care of everything behind the scenes — hosting, security, backups, updates, performance monitoring, and technical support. You focus on running your certification programs; we handle the tech.
Q: Do I need to install or update anything?
A: No. Certuoso is hosted and maintained by our team. You don’t need to worry about plugins, servers, or updates — it all just works.
Q: Who handles bugs or technical issues?
A: We do. If anything goes wrong with the platform, we handle it — fast. You’ll never be stuck Googling solutions or waiting for plugin support to reply.
Q: Can you help me make changes to my setup?
A: Yes! Need to adjust course access rules, add new users, or tweak settings? Our team is here to help. You’re never left to figure it out alone.
Q: Will I still have full access to my LMS?
A: Of course. You’ll have admin access to manage your learners, courses, and content — without needing to touch any code or deal with technical configurations.
Q: How is this different from using a WordPress LMS?
A: With WordPress, you’re managing plugins, hosting, updates, and support from different vendors. With Certuoso, it’s all in one place — streamlined, supported, and designed specifically for certifiers like you.
| Feature | Self-Managed WordPress LMS | Certuoso (Fully-Managed) |
|---|---|---|
| Hosting & Maintenance | You manage or hire someone to do it | We handle everything for you |
| Software Updates | Manual, plugin-by-plugin | Automatic and worry-free |
| Course Setup | DIY with plugins | Prebuilt or done-for-you |
| Support | Multiple vendors or forums | Direct, expert support from us |
| Custom Features | Requires hiring developers | Built for you, by us |
| Stability | Depends on plugin mix | One platform, purpose-built for certifiers |
| Migration | You do it (or pay extra) | We migrate everything, free of charge |
| Learning Curve | Steep | Streamlined and supported |
| Cost Predictability | Varies wildly | Transparent monthly pricing |